How to create a catalog in WhatsApp Business is a valuable feature for small and large businesses alike. It allows you to display your products and services directly in the app, making it easier to inform and serve your customers.
Steps to create a product catalog in WhatsApp Business
1. Download or open the free WhatsApp Business app (available for Android and iOS).
2. Go to “Settings” (top right menu), then “Business settings,” and select “Catalog.” If you don’t see this option, update the app to the latest version.
3. Tap “Add a product or service” and use the (+) symbol to upload images from your gallery or take new photos.
4. Enter the product name, a brief description, and optionally add links or product codes.
5. Save and repeat for each product you want to add to your catalog.

Once set up, you can easily share catalog products in chats, and users can view your full catalog from your business profile on WhatsApp.